2020 has been an unprecidented year for us all. We appreciate how well everyone has rolled with the changes. Here are a few things we thought you might like to know:
Soap Wrapping - we've begun using a biodegradable eco-friendly glassine paper bag rather than the plastic wrap for soap. For our pre-made gift items that are boxed or in baskets, the soaps are still wrapped in plastic (the original way) to maintain a gifting esthetic. We apologize to anyone who might be disappointed in the presentation of the individual glassine bags
How We Operate - together we have made a conscious choice for our business to operate as it does. Our business plan includes having a balanced, healthy personal life, to continue making cool bath, spa and skincare, and to enjoy a modest income. In that order. We do our best to accomodate everyone but sometimes we fall short. While we value every comment and piece of feedback, we hope you will assume that we are operating from a good place. We always strive to do our best and be a valued part of the community
Shopping the Store - You are always welcome to shop at the walk-up window. We are thrilled to see your faces. If you could have the majority of your items in a cart on your phone, or on a list so that one of us can collect while the other answers questions, it moves faster. It also makes it easier for the person behind you on the sidewalk waiting patiently
Last thing.. our lease here at 117 S 13th Street runs through 2022. We have no plans for that to change. We are efforting a variety of new ways for us to thrive during this challenging year. We feel blessed and fortunate in so many ways. Be assured that our neighborhood is thriving and bustling. We hope you will consider supporting our neighbors as well
though some of us at duross & langel are board certified estheticians, we are not doctors. natural herbs, extracts, ingredients and essential oils are a beautiful things, yet they are natural and therefore may disagree with some people. please always test a small patch before applying essential oils, cremes and masques on your skin. please be careful when choosing which essential oils to apply if you are pregnant, breast feeding, or applying to children.
our products are not medicine and are not intended to be curative. many of our salves and moisturizers are created to be soothing. as with most natural ingredients, there will always be someone who reacts allergically, and we are not responsible for any reaction to the product ingredients.
please use caution when using essential oils if you have sensitive skin or for babies. sensitive skin types also may have issues with clay masques (masks) and many applications with retinol, lactic acid, glycol acid, citric acid, alpha hydroxy acid, beta hydroxy acid, dermabrasion cremes and/or marine extracts.
if you should have a reaction, discontinue use immediately and flush with water only. even the most seemingly "natural" brands, like dove, can make the situation worse. let us know how we can help and of course, seek medical help.
always check with your doctor before applying essential oils if you have any health issues, are pregnant or nursing.
all skin types have a PH level of about 5.5 to 6.0 - we've created wide a range of products with this in mind.
please feel free to text us with any questions or concerns, or DM on Instagram or FaceBook. Cheers